Shipping policy
Shipping Policy
Luna Bella offers delivery across Lebanon through Sakr delivery company.
Delivery Time
Estimated delivery is 3–5 business days after your order is confirmed. Delivery times are estimates and may vary depending on your location, public holidays, weather or courier delays.
Delivery Fees
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Free delivery on orders of $100 or more after discounts.
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For orders below $100 after discounts, the delivery fee is displayed at checkout.
Order and Payment Confirmation
We accept Cash on Delivery and Whish Money transfer. For Whish Money orders, payment must be confirmed before dispatch.
Please provide an accurate delivery address and a reachable phone number. Incomplete details or unsuccessful contact attempts may delay delivery.
Delivery Issues
Please check your order upon arrival. If you receive an incorrect or damaged item, contact us within 3 days of delivery, including your order details and clear photos.
For delivery updates or assistance, contact Luna Bella on WhatsApp: +961 81 635781.